General

What is SOSBoom?

SOSBoom is an action-based healthcare marketplace that helps patients connect with verified, available providers. Patients post a care need, and providers who can help choose to respond.

Is SOSBoom free to use?

Yes. SOSBoom is free for patients.
Providers participate through a subscription model.

Is SOSBoom a replacement for my doctor or emergency services?

No. SOSBoom does not replace a primary care provider, specialist relationship, or emergency services.
If you are experiencing a medical emergency, you should call 911 or seek immediate care.

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For Patients

How is this different from searching Google or a directory?

Traditional search shows lists of providers and requires you to call or research availability yourself.
With SOSBoom, you post your care need once, and providers who are available and interested respond directly.

Can I submit a request anonymously?

Yes. Patient requests are anonymous.
You choose whether and how to follow up with providers who respond.

What information do I need to provide?

Only what’s necessary to describe your care need, location, and timeframe.
You are not required to share sensitive personal details publicly.

Do providers see my personal information?

Providers see only the information you choose to include in your request.
Contact information is shared only if a provider responds and you choose to follow up.

Does SOSBoom give medical advice?

No. SOSBoom does not provide medical advice, diagnoses, or treatment recommendations.
It is a connection platform only.

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For Providers

How do providers participate?

Providers create a profile, verify their credentials, and specify specialties and service areas.
They receive patient requests that match their criteria.

Am I required to respond to every request?

No. Providers respond only when they are available and interested.
All participation is opt-in.

Are providers listed publicly?

No. Providers are not publicly listed in a directory.
They are surfaced only through intentional responses to patient requests.

How are providers verified?

Providers undergo a verification process to ensure credentials and relevance.
Verification helps maintain quality and trust on the platform.

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Privacy & Safety

Is patient information shared or sold?

No. SOSBoom does not sell patient information.
Information is used only to facilitate connections between patients and providers.

Is SOSBoom HIPAA compliant?

SOSBoom is designed to be HIPAA-aware and privacy-conscious.
The platform avoids diagnosis, treatment, or unnecessary storage of sensitive health information.

How does SOSBoom prevent misuse?

• Providers are verified
• Participation is opt-in
• Requests can be moderated
• Abuse or misuse may result in removal from the platform

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Getting Help

I have a question that isn’t answered here — how do I reach you?

You can contact us anytime via the Contact page.

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Quick Links

• Sign Up
• for Providers
• How It Works
• Contact